Improving customer experience by adding AI to your contact center

February 8, 2023

No matter the communication channel, a good customer service experience can have a
significant impact on business metrics. From increasing efficiency to enhancing insights,
contact centers are key to securing consumer loyalty and improving repurchasing odds.

Previous Flipbook
Set your document data free
Set your document data free

Extract data and derive critical insights from document volumes—quickly, accurately, and at scale—with AWS ...

Next Flipbook
ESG Economic Validation - Analyzing the Economic Benefits of Intelligent Search using Amazon Kendra
ESG Economic Validation - Analyzing the Economic Benefits of Intelligent Search using Amazon Kendra

This ESG Economic Validation focused on the quantitative and qualitative benefits organizations can expect ...

AWS ML Web Day in HK (Cantonese)

Watch on-demand