Machine learning (ML) has moved beyond the hype to become a meaningful driver of value for many organizations. Over two-thirds of businesses that have fully embraced artificial intelligence (AI) say the technology has created a better customer experience, and more than half say it has improved
decision-making, increased productivity, and allowed for innovation while achieving cost savings.
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Organizations and industries of varying sizes—including those in finance, retail, fashion, real estate, healthcare, and many more—can leverage AI and ML to deliver a wide range of business benefits.

In today’s retail space, customers demand that their expectations not only be met but also exceeded.

How machine learning helps you create highly personalized and engaging customer experiences

Knowledge is integral to developing those business insights. However, there are hard costs associated with the time employees spend searching for information or acting on inaccurate information.

Extract data and derive critical insights from document volumes—quickly, accurately, and at scale—with AWS machine learning services

Improve service, reduce costs, and optimize customer experience with AWS Contact Center Intelligence solutions


The path toward leveraging the full power of machine learning

How 4 innovators are automating processes and reducing costs to evolve

How 4 digitally native companies are using machine learning to solve key challenges and sustain competitive advantages

How 4 startups are leveraging machine learning to solve key challenges and unlock new opportunities

More and more companies are using artificial intelligence (AI) and machine learning (ML) for everything from boosting productivity to enhancing customer experiences and satisfaction.

How 8 leading organizations are using machine learning to resolve key challenges and reveal new opportunities

Leverage the full power of artificial intelligence and machine learning