As a result of the ongoing COVID-19 pandemic, digital transformation is accelerating at unprecedented speeds across the global retail industry, requiring retailers to build adaptable business models to scale in disruptive environments. In this keynote, you can understand the latest retail and social media trends and the change of consumer behavior after COVID-19 outbreak to help you refine your strategy and grasp the upcoming opportunities.
Speaker: Clifford Chua, Vice Chairman, Hong Kong Retail Technology Industry Association